Privacy Policy

This Privacy Policy describes how Clean Keto ("we", "us", or "our") collects, uses, and shares information about you when you visit or make a purchase from cleanketo.co.

Information We Collect

When you visit our site or place an order, we may collect the following:

• Contact information — name, email address, phone number
• Shipping information — delivery address
• Payment information — processed securely by our payment provider; we do not store card details
• Order history — products purchased, order value, dates
• Device and browsing data — IP address, browser type, pages visited (via cookies and analytics)

How We Use Your Information

• To process and fulfil your orders
• To send order confirmations and shipping updates
• To respond to customer service enquiries
• To send marketing emails, if you have opted in (you can unsubscribe at any time)
• To improve our website and product offering
• To comply with legal obligations

Sharing Your Information

We do not sell your personal information. We share your data only as necessary to operate our business:

• Fulfilment partners — your name and shipping address are shared with our fulfilment suppliers solely to ship your order
• Payment processors — your payment details are handled by our secure payment provider
• Shipping carriers — name and address shared for delivery purposes
• Analytics providers — anonymised browsing data to help us understand site performance

Cookies

We use cookies to maintain your shopping cart session and to analyse site traffic. You can disable cookies in your browser settings, though this may affect site functionality.

Data Retention

We retain your order and account data for as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time (subject to legal retention requirements).

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

To exercise any of these rights, email us at hello@cleanketo.co.

Security

We use industry-standard security measures to protect your data. All transactions are encrypted via SSL. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site after changes constitutes acceptance of the updated policy.

Contact

For any privacy-related questions or requests, contact us at hello@cleanketo.co.